Privacy Policy
Last updated: September 2025
This privacy policy explains how D&S Landscapes (“we”, “us” or “our”) collects and uses the personal information you provide when you contact us or use our website. We are committed to protecting your privacy and handling your data in line with UK data protection law.
Information we collect
When you complete an enquiry form on our website, we collect the details you choose to give us, which may include your name, email address, telephone number, postcode and any message you send. If you contact us by phone or email, we collect the information you share in that conversation.
How we use your information
- To respond to your enquiry and arrange a site survey or quote.
- To provide the landscaping services you ask us to carry out.
- To keep in touch with you about your project.
- To improve our website and services.
Our lawful basis for processing your information is your consent and our legitimate interest in responding to enquiries and running our business.
Sharing your information
We do not sell your personal information. We may share it with trusted service providers who help us operate, such as email and form-handling providers, and only so far as is needed to respond to your enquiry. These providers are required to keep your information secure.
Cookies and analytics
Our website uses cookies and similar technologies. You can manage your preferences at any time using the cookie banner. For more detail, please see our Cookie Policy.
How long we keep your information
We keep your information only for as long as necessary to deal with your enquiry and any resulting work, and to meet our legal and accounting obligations, after which it is securely deleted.
Your rights
You have the right to access the personal information we hold about you, to ask us to correct or delete it, and to object to or restrict how we use it. To exercise any of these rights, please contact us using the details below.
Contact us
If you have any questions about this policy or how we handle your information, please contact us at tweave@hotmail.co.uk or by phone on 01782 649121. Our address is 38 Skipacre Avenue, Stoke-on-Trent, ST6 1RY.